Travel and Tourism

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Who should read it? Airports/airlines, railway, bus and coach operators, travel agencies, tourism councils, petrol stations, car hire, etc.

The travel industry is an intensely pressurised business, with millions of people travelling every day. In a business that places such demand on high-speed, top-notch customer service, the kiosk can provide the ideal solution, both by providing a maximally efficient means of serving travellers in a number of capacities, and by simultaneously providing them with the kind of service that can only be offered by a kiosk – one which customers feel is fair and without prejudice.
 
Some examples of kiosk solutions in travel & tourism include:

• Self check-in and CUSS terminals, for queue-free check-ins
• Service terminals, to purchase other services , such as car hire
• Ticketing kiosks, to purchase travel tickets without having to queue
• Information terminals, which provide travel times, maps, etc.

Self check-in has already become extremely successful in many of Europe’s airports,and kiosks have given an enormous boost to the travel industry, dramatically speeding up the process of getting from one place to another, and providing heightened customer satisfaction.