Malls Facility Management
Printer-friendly versionWho should read it? Shopping centres, fitness/wellness venue operators, facility management companies, etc.
In a large or busy shopping centre or mall, customers will want to know where they are going, how to get there, and what shops are available to them, among a number of other things (such as purchasing car parking or reserving toddler carts). Theatres, fitness clubs, concert halls and other venues have similar requirements, where customers want to book and pay for tickets, design a fitness routine, or view news and reviews of upcoming and past shows. Self-service can make all of this very simple and cost-effective to manage, while at the same time increasing customer satisfaction and encouraging return trips.
- Info and planning terminals, allowing customers to find out about a centre and plan & print their activities
- Booking terminals, enabling customers to book tickets for shows, concerts, or simply parking, pay and print tickets on the spot
- Fitness kiosks, taking weight, height and other measurements of a user and asking questions about their fitness goals, then providing a printable fitness (and even dietary) regime to follow
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