Indoor

Self-Service Zone

Bank lobbies modernised

Austrian Bank Bawag PSK has placed self-service zones in 380 branches.

Going Swimmingly

Optimistic about long-term benefits

In July the National Aquatic Centre in Dublin rolled out energy saving kiosks

The Endless Aisle

Tapping into additional revenue potential

In preparation for exhibiting at KIOSK EUROPE EXPO 2012, NCR's Ralf Kluth explains how retailers can tap into additional revenue

Automation Optimisation

Making the Most of Your Cash Handling Automation

For retail banks, the continuing rise in cash volumes brings with it the challenge of ensuring it is handled efficiently and securely. Inefficient cash management can be extremely expensive. One key technology – self-service – is being increasingly used to improve operations.

Just the Job

Kiosks to Help People Back to Work

In the wake of the recession, unemployment is still a major issue, for the UK as for many other European countries. But the economy is picking up, albeit gradually, and a new scheme has been set up to help the chronically unemployed re-enter the job market. This scheme takes advantage of bespoke kiosk technology which match job-seekers to vacancies.
New kiosks have been developed as part of a collaboration between two UK companies, and are being deployed as part of the Welfare to Work programme.

Europe's Best Government Project

Kiosk solution makes a ROI in three months

Kiosk Innova was presented with the 2011 EAFS award for ‘Best Government Project’ during an award ceremony at Kiosk London. The winning project provides a 24/7 payment facility for water consumers in the Turkish capital, Ankara. The Askimatik kiosk was developed by Kiosk Innova for the Ankara Sewage Administration (ASKI). Before the self-service solution was deployed, every homeowner in Ankara had to travel to water utility company service centres to top-up their account.

Tag Team

Uniting self-service in the UK

Julian Rooney is the MD of Cammax and the new Chairman of Protouch

David Mackenzie: Should we expect a change of direction now that you’ve taken over as Chairman of Protouch?

National Health Self-Service

NHS self check-in network

NHS self check-in network National Health Self-Service A self check-in kiosk solution has been created for patients of the UK’s National Health Service (NHS). Here, we take a closer look at the implementation and results of the project.

Reap More Than You Sow

Calculating return on investment

As in any other business, there is one main objective behind any decision for or against a self-service investment: when am I going to get my money back! And calculating the return on investment shouldn’t be all that complicated. However, in our industry, things are a little difficult. Copying successful projects is not that easy since applications or situations differ.