Queue-busting

Self-service Statistics Show Promising Future

Tomorrow's World

This far down the line, few would argue that consumers don’t like the increased convenience, speed and value offered by self-service channels.

The Fully Self-service Store

Self Assessment

Simmel AG, which is headquartered in Chemnitz, already operates 31 successful supermarkets, but is definitely moving away from home turf with their 32nd - an E-Center with a sales area of 3,650 square meters.

The Kiosk Craze is Taking off in Airports

Why the Fuss about CUSS?

Chantal Wright investigates

In the world of the 21st Century consumer, Self Service Kiosks are progressively overtaking the traditional manned service points.

Trident Zevo Smart Terminal

The Mark of Zevo

Designed and manufactured by Trident, the ZEVO smart terminal is an affordable, self contained and easily installed touchscreen terminal ready for rapid integration into retail and point of information applications.

The Modern Branch Integrates Technology with Service

Back to the Branch

Self-Service is a great idea. But like everything in life you can have too much of a good thing. You have to get the balance right by integrating self-service with classic manned desk service in exactly the right ration to keep your customers happy and your books in the black.

IBM's Airport and Hotel Check-In Solutions

On the Cusp of CUSS

By John Howes, IBM Self-Service Solutions Manager

Today’s travelling public wants to be in charge of the check-in process and they want to do it quickly.

Review: NCR Self-Service Universe 05

The Self-Service Universe

This year’s Self-Service Universe saw more than 300 kiosk-minded retailers and financial institution self-service experts come to Athens to listen to two days packed with presentations based on real life kiosk experience and projects

Infos Art Kiosk Terminals

Infos Info

Infos Art sro was established in 1990 and is the largest producer and supplier of kiosk terminals in the Czech Republic. Infos states that its main goal is to exactly meet the wishes of each individual customer and their specific kiosk requirements.

Why Retailers & Customers Prefer Self-Service

Your Kiosk and Your Customer

No longer happy to wait in queues for hours to buy the daily essentials, no longer satisfied with time consuming personal service, many customers would instead prefer simple, swift transactions, where finding the desired products takes a matter of minutes, and purchasing less time still.