Winter 2009

Exclusive IBM Interview

Anyplace, Anytime, Anywhere

KIOSK EUROPE spoke to IBM’s Jason Nestor about Big Blue’s current kiosk strategies.

A Tour of Echangeur

Plus ça Change...

The French innovation centre that could show us the future.

Self-service Embraces Mobile

Love Me, Love My Phone

The time is now ripe for mobile interactivity and payment by mobile phone.

VDC Research Group is a technology-based market research and strategy consulting firm that advises clients in a number of technology markets including retail and transaction automation. Their 2009 Self-Service and Customer Interaction Management Solutions study explores current and emerging self-service applications within North America, focusing specifically on retail, hospitality and healthcare.

Kiosks for Cashless Payment

Radio Active

RFID cards used as a mode of payment have been widely accepted, particularly as a method of payment in employee cafeterias in large organisations. Universities, schools and events venues often use cashless payment systems by deploying RFID cards backed up by a cash deposit.

Power Develops Kiosk for Saudi Telecom

Great Sheikhs

In cooperation with Saudi Business Machines, the General Marketing & Services Representative for IBM WTC in Saudi Arabia, Prague-based Power products has developed a fully loaded self-service kiosk to be used by Saudi Telecom customers.

Istanbul Fast Ferries Deploy Self-Service

Don’t Pay the Ferryman

Istanbul Fast Ferries Co, which carries a record number of passengers and vehicles every year, goes through a particularly hectic period at the start of each summer season. In Istanbul, a city of ten million people, residents make frequent use of opportunities to go to nearby beaches and enjoy the sunshine. The most simple and inexpensive way to go to these beaches from Istanbul is to take a trip using Idomatik.