Confirmed: Deutsche Bahn

Another service provider joins our line-up

We are pleased to announce that DB Kommunikationstechnik will be exhibiting at KIOSK EUROPE EXPO 2011

DB Kommunikationstechnik GmbH is the national service provider to plan, build and run all technical communication systems of German Railways. The company specialises in maintaining and monitoring transaction machines, such as ATMs and ticket machines. Its service and emergency call centre operates 24/7. The company provide a 98% availability of all serviced systems.

DB Kommunikationstechnik is the latest in the roster of service companies who will be exhibiting at KIOSK EUROPE EXPO. The entrance of these companies to the self-service industry is a very important development, demonstrating the industry's growing maturity and importance.

As such, service and integration is an important theme at this year's show. DB Kommunikationstechnik joins a line-up which already includes Pitney Bowes, PM2S and Veritek. Make sure you are fully in the know about the rise of this crucial aspect of the industry by visiting KIOSK EUROPE EXPO 2011.

Monday, May 16, 2011

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Usability Workshop @ KEX 2012

What can self-service terminals learn from the success of the iPad? The Usability Expert Workshop will explore ways of developing self-service solutions capable of inspiring the same fanatical reaction as Apple’s iconic product. On the 7th of March this year, hundreds of people were out on the streets, waiting to be amongst the first to get their hands on the latest iPad iteration. They had camped out all night with their thermoses in the freezing cold. Why are so many people willing to do this in front of every Apple store, but not for a new check-in terminal at the airport, train station, or shopping mall? What’s behind the buzz, and how can we encourage a similar reaction to self-service solutions? Through expert contributions and together with you, we will seek to answer these questions and explore future ways to get there. KIOSK EUROPE and Handspiel will present the Usability Expert Workshop as part of KIOSK EUROPE EXPO 2012, which runs from 12-13 June. The Usability Workshop will take place on Wednesday, 13th June from 10:30-13:30. Numbers are limited, so secure your place now by booking online at www.kioskeurope-expo.com