Loyalty

Htec has announced the introduction of the GemPoints loyalty system for smaller retailers.

Lakeland has chosen Episys to improve their in-store signage with the potential to integrate their in-store kiosks too.

Shoppers now expect technology, putting retailers under pressure to engage with their consumers more directly. The IBM survey of over 32,000 consumers across the world found that the changing economy has given rise to a smarter consumer who uses technology to make informed buying decisions, exchange information with peers, make purchases on-the-go and shop across multiple channels.