Summer 2012

EAFS Market Survey

European self-service market

Introduction
The European Association for Self-Service (EAFS) has carried out the first ever independently conducted market survey on the European self-service solutions and technologies market. The study was carreid out in cooperation with MCI, the independent market research institute. This represents a major step forward for the industry.
 
The Study

Tablet - Terminal Terminator?

Introduction
Are you also one of the people who have already acquired one of those handy companions that let you manage your calendars, surf the Web, watch videos, edit presentations, create tables and many other exciting things? We do, of course, not refer to cell phones, laptops or netbooks but to tablet computers. It does not matter whether you own an iPad, Android tablet, RIM Playbook or, perhaps, a future Windows 8 tablet, there is one thing all of these devices have in common: they are fascinating.
 

The Mobile World

Redefining self-service

Introduction
 
The proliferation of consumer mobile devices and the development of mobile payment options are converging to create real potential to redefine what we recognise as self-service. Markus Dierkes explains more.
 
Background

KioWare

KioWare has expanded its kiosk mode software line to include products for the Android OS, releasing KioWare Lite for Android version 1.0 and KioWare Full with Server for Android Version 1.0.

JCM

JCM Global was recently named Best Street Supplier of the Year, and is known for its award winning automated transaction solutions like bill validators and printers. The company is also turning heads with its extensive line of digital display products, such as video walls and e-posters.

It's Hip to be Square

10 Squared works with other parties to design bespoke solutions that compliment their environment.

Going the Extra Mile

Differentiation at the Point of Sale

Making your brand shine in a crowded point of sale is a true challenge today. An even bigger challenge is creating relevant conversations and experiences to grasp the attention of consumers.

Print vs. Digital

 
Estonian shopping centre Viru Keskus recently renewed its building directory, moving from print to digital.

Divide and Conquer

Increasing revenue with a multichannel approach

 
Justin Coward looks at multichannel mobile solutions

Europe's number one self-service information portal
Europe's number one self-service information portal