Self-service is playing a major role in Carrefour’s new ‘Carrefour planet’ hypermarket concept, which the company will use to explore the shopping experience and find the most efficient means of meeting their customers’ expectations.
Blockbuster is known to be a strong supporter of self-service, having rolled out around 6,000 DVD rental kiosks in the US through a partnership with NCR. Recent announcements from Blockbuster have reinforced the fact that the kiosk is at the heart of their future growth – and even survival – strategy.
The kiosk market is constantly evolving, but in order to insure a good ROI, it is essential for businesses that their products have long product life cycles, and that upgrades occur with minumum disruption to the customer.
JCM Global, the automated transactions solutions provider, has unveiled its latest bill validator, the Transactional Bill Validator (TBV), suitable for all types of kiosk applications.
Using a generic browser in kiosk mode to run a system, rather than kiosk-specific system software, carries with it a number of risks, and users should be aware of the dangers.
