Scandinavian Sound

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Targeted audio for Nordic kiosks

star tours
Tourist agents Star Tour and TUI Nordic are planning to roll out an interactive customer service solution across Scandinavia, following a successful test in their Copenhagen offices.
 

The initial installation featured searchable customer service kiosks with information on Star Tour's destinations. They made use of Panphonics Sound Showers to deliver targeted marketing messages to the customers using each kiosk. The company’s Sound Shower technology targets audio to a given area.
 
Customers and staff in the same room cannot hear the messages unless they come within the target area. While the customers waiting to be attended are immersed in the holiday atmosphere, staff are not driven mad by hearing the same content every day.

Wednesday, November 9, 2011

Europe's number one self-service information portal
Europe's number one self-service information portal