Ticketing at Tivoli Gardens

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Tivoli Gardens, located in the centre of Copenhagen, is one of Denmark’s most popular tourist attractions. Not only is it one of the world’s oldest amusement parks, it is also the third most visited in Europe. The Tivoli Aquarium, Pantomime Theatre, Glass Hall and Concert Hall offer visitors a range of music and entertainment. The venue also offers 38 different restaurants and food stands, ranging from modern cuisine to traditional Danish food.
 
Across the park, a number of self-service ticketing machines allow visitors to purchase tickets for a range of attractions and events. Tickets may be purchased in advance and collected from these machines or purchased on the day. Purchases on the day account for around 25% of sales. Integral to the ticket machine, designed and installed by Cammax Ltd incorporating Key Technology Kiosk Solutions, is the TUP992 from international printer manufacturer Star Micronics.
The TUP992 holds large capacity paper rolls measuring either 15cm or 25cm and ranging from 65gsm/0.065mm to 150gsm/0.15mm in thickness. The printer is capable of two-colour output at 150mm per second and offers a multi-position adjustable near end paper sensor, presenter and document capture facilities. The presenter function provides increased security and reliability. Its automatic paper loading facility with a ‘lift and tilt’ mechanism and multi-position design offer further flexibility.
 
Kasper Schumacher, Vice President of Service, Tivoli Gardens, said, “As the ticketing machines are located across the park, and given their high usage, we required a reliable printer with the capacity to print a large number of tickets on a daily basis. The TUP992 from Star Micronics has proven to be the ideal solution.”