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Accessibility Issues for Self-Service

An End to Selfish Service?

The EC has allocated 5 million Euros towards e-accessibility for public digital terminals. We review some of the ways in which self-service solutions can be made more user-friendly and inclusive.

Latest Consumer Research

The Customer Knows Best

We spoke to Rick Chavie, Vice President of Marketing, NCR Retail and Hospitality, about their latest global consumer research

Ikea Global Kiosk Project

Do They Still Make the Meatballs?

Ikea roll out their self-service checkout solution globally.

NFC Retail Applications

Keeping It Real

It’s been nearly two years since the Metro Group introduced its Mobile Shopping Assistant application, and shoppers seem to be taking to the technology.

Intermarché’s Dual-Scale Kiosk

Weighing Up the Benefits

Intermarché is a French chain of supermarkets noted for their convenient locations.

NCR in Slovenia and Denmark

Playing the Markets

Spar, the world’s largest food retail chain with nearly 126,800 stores in 32 countries, has installed NCR self-checkouts

IBM Wins EHI Award

EHI presented awards at EuroCIS 2010 for Customer Experience, In-store Solution and Enterprise Solution.

Wincor World: New POS Solutions

Wincor Nixdorf has expanded its portfolio of checkout automation solutions to improve customer acceptance and cost-effectiveness.

Wincor World: First Quarter

Wincor Nixdorf has revealed its performance during the first fiscal 2009/2010 quarter.

NCR’s First Estonian Project

Rõõmu Department Store has become the first retailer in Estonia to roll out NCR self-checkouts.

Europe's number one self-service information portal
Europe's number one self-service information portal