Check-in

Poland Checks In

Ariane Systems, producer of self-service check-in/out technology for the hospitality industry, has installed interactive check-in kiosks at Poland’s Puro Hotel in Wroclaw.

Kiosks for Japanese Airline

Smaller airlines feel the benefit of self-service

In an effort to reduce check-in congestion at airport counters, Skymark Airlines in Japan has introduced automated check-in kiosks.

NCR Appoints Europe MD

NCR Promotes Canadian MD Luc Villeneuve

NCR has just announced the promotion of Luc Villeneuve to managing director of Europe.

Self Check-In Boom

International travellers using Frankfurt airport have a significant preference for kiosk-check-in.

APA Hotel chooses NCR kiosks

APA Hotel in Japan has deployed a self-service check-in solution from NCR in two of its two newly opened Tokyo properties - Nihonbashi Hama-cho Minami and Hatcho-bori Minami.

Accessibility Issues for Self-Service

An End to Selfish Service?

The EC has allocated 5 million Euros towards e-accessibility for public digital terminals. We review some of the ways in which self-service solutions can be made more user-friendly and inclusive.

Kiosks for Kenyan Airports

Sita has signed a $26.7m deal to bring self-service to Kenyan airports.

VDC Research Group is a technology-based market research and strategy consulting firm that advises clients in a number of technology markets including retail and transaction automation. Their 2009 Self-Service and Customer Interaction Management Solutions study explores current and emerging self-service applications within North America, focusing specifically on retail, hospitality and healthcare.