The EC has allocated 5 million Euros towards e-accessibility for public digital terminals. We review some of the ways in which self-service solutions can be made more user-friendly and inclusive.
Fraunhofer IAO, a research institute based in Stuttgart, Germany, has recently launched a new applied research project into self-service and the customer experience.
KIOSK EUROPE EXPO 2010 reaffirmed its status as the world’s leading exhibition concerned with self-service and interactivity, demonstrating that the non-stop innovation in this industry shows no signs of slowing down.
Barclays, the first UK bank to install an ATM back in 1967, are continuing to innovate, with the incorporation of the latest interactive technologies into their new branch in London.
A multi-million investment over five years will see the delivery of over one billion money-saving coupons in Sainsbury’s stores, with a focus on delivering lower cost staple, everyday basics to help customers survive the downturn.
