Autumn 2010

Photokiosk Roll-out

A Kodak Moment

Since the 1980s, Kodak has been one of the world´s leading suppliers of image management solutions. We wanted to know how they viewed the market of today, and take a closer look at one particular roll-out in a German drugstore chain.

The Evolution of Retail Photo-publishing

A Picture of Health

Proving any cynics wrong, the availability of home photo-printing solutions has far from put an end to growth in the photokiosk market.

New Photokiosk Printer

Best Foot Forward

By Mark Beauchamp, European Marketing Manager for Citizen Systems Europe

New Customer Service Kiosk

Never Forget a Face

At KIOSK EUROPE EXPO 2010, Face2Face kiosk launched a self-service kiosk and a new service concept that combines interactivity with personal service

Research into the True Potential of Self-Service

The Appliance of Science

Fraunhofer IAO, a research institute based in Stuttgart, Germany, has recently launched a new applied research project into self-service and the customer experience.

Accessibility Issues for Self-Service

An End to Selfish Service?

The EC has allocated 5 million Euros towards e-accessibility for public digital terminals. We review some of the ways in which self-service solutions can be made more user-friendly and inclusive.

Latest Consumer Research

The Customer Knows Best

We spoke to Rick Chavie, Vice President of Marketing, NCR Retail and Hospitality, about their latest global consumer research

Upgrading Parking Ticketing

Validation Station

As cities become busier and parking costs continue to rise, patrons of downtown businesses seek ways to reduce their expenses when visiting, such as through parking validation.

New Zebra Kiosk Printer

Lasting Impressions

Several features differentiate the best from the worst performing kiosk printers

Star Kiosk Printer Installation

Thirsty Work

In collaboration with Rebnis Hotel Systems, international distributor West International has developed the Rebnis SelfService kiosk.

Europe's number one self-service information portal
Europe's number one self-service information portal