Imagine shopping in a retail store and having the product knowledge of every store employee at your fingertips. Well, imagine no longer, for this dream has now become reality, as many retailers turn to product information kiosks to supplement their busy sales staff.
Swiss food group Nestlé’s ‘Maggi’ brand already has a customer reach of 88% in Germany - the highest in the country – and it cites close customer communication on all levels as a significant contributing factor to its success.
Simmel AG, which is headquartered in Chemnitz, already operates 31 successful supermarkets, but is definitely moving away from home turf with their 32nd - an E-Center with a sales area of 3,650 square meters.
From its earliest days, the simplicity and universal appeal of the touchscreen to novice and experienced computer users alike has led to its adoption in any application where a broad spectrum of users is likely to be encountered, especially those found in kiosks.
A new innovation from Norwegian technology developer Ewait is about to revolutionise the way managers and staff at food and drink outlets interact with their customers.
Sankyo’s ICM330 series is an EMV2000 Ver.4.0 Level 1 certified manual insertion card reader, suitable for kiosk, POS terminals and other payment systems.
