Programme

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Self-service and kiosk presentations at the Open Forum 2011 will focus on a variety of vertical markets and topics such as design and connectivity, as well as the overlap between self-service solutions and interactive digital signage solutions. The Usability Workshops this year are targeting the new growth market centered around car charging terminals and e-mobility and how the kiosk and digital signage industries can benefit from this booming sector.
 
Click here to view the Forum Programme as a downloadable PDF.
 
 
Tuesday 24th May 2011: Case Studies
 

10.00 Case study: ARAL-BP Germany's nationwide DS rollout                                         Andreas Pankow Managing Director Nordland Systems
10.30 Design considerations for an Industrial Kiosk System Mehmet Özer Application Engineer Intermas-Elcom GmbH
11.00 Digital Signage:
The whole truth? A short discussion about human senses
Ralf Kluth Senior Principal Sovato
11.30 Invidis Top 100 – market leaders in Germany, Austria and Switzerland Oliver Schwede Senior Analyst Invidis Consulting
12.00 Content philosophy Guillaume de la Tour CEO and President Bluefox
12.30 Kiosks in a connected world Gerard Meijs Product Manager
Picture Kiosks EAMER
Kodak
13.00 TCO - Understanding the Real Costs of Digital Signage Louis D. Giacalone President and Founder Coolsign
13.30 Digital Signage in Airports Guy Konforti DACH Regional Director C-nario
14.00 Shoppers respond to digital advertising - Results of a scientific study Andrew McCall Managing Director ROI Team
14.30 Content Devlopment and Production in Digital Signage Thorsten Wien Managing Director Visual Art
15.00 Emobility as Growth Potential for Kiosk and Digital Signage Martin Klässner International Business Development eMobility Infrastructure Solutions Technagon
15.30 Digital Signage with instant guidance information– the extra service Dr. Adrian Zentner Dipl.-Ing 3D Berlin
16.00 Case Study: No More Waiting in Line, Have ‘Time to Eat’ Ben Gondek Managing Director Newroom Media

 
 
Wednesday 25th May 2011: Interactive Workshops
 

10.00 WORKSHOP:               
Overview of Digital Signage                                    
Steven Keith Platt
 
 
Margot Myers
 
 
Plus Industry Experts TBC
Director & Research Fellow

 
Director, Education & training

Platt Retail Institute
In this session, participants will learn about how DS originated, what driving forces are fuelling the industry’s growth and what the future may hold for the sector.
10.30 WORKSHOP:
Does DS Support your Business Strategy?
Steven Keith Platt
 
 
 
Margot Myers
 
 
Plus Industry Experts TBC
Director & Research Fellow
 
 
Director, Education & training
Platt Retail Institute
Learn how to define potential target audiences; review communications objectives and desired outcomes; and discuss how to determine if a digital signage deployment aligns with your organisation’s strategy.
11.00 Designing Innovations John Jones VP, Executive Creative Director, Retail R/GA Digital Agency
11.30 WORKSHOP:
Deploying and Operating a Digital Signage Network
Steven Keith Platt
 
 
 
Margot Myers
 
 
Plus Industry Experts TBC
Director & Research Fellow
 
 
Director, Education & training
Platt Retail Institute
Before deploying a DS network, decisions must be made on content strategy, hardware, software, sites, where screens will be placed, and how equipment will be installed and maintained. During this workshop, you will learn what needs to be managed to successfully operate the network once installed.
12.00 WORKSHOP:
Review of Four DOOH Deployments in the EU and the US
Steven Keith Platt
 
 
 
Margot Myers
 
 
Plus Industry Experts TBC
Director & Research Fellow
 
 
Director, Education & training
Platt Retail Institute
As digital communications technology advances, there are deployers who are constantly looking for more innovative and effective ways to design their networks. In this session, we review deployments from both the EU and North America that demonstrate some inventive and creative approaches.
12.30 WORKSHOP:
Advancements in Content Development
Steven Keith Platt and industry experts Director & Research Fellow Platt Retail Institute
The challenges associated with the creation and management of highly targeted messages, at a reasonable cost, in broadcast quality video, will be discussed. In this session, attendees will learn about advancements in the management and automated generation of video content.
13.00 Context aware digital signage: Using sensors to understand the audience Miquel Martin Senior Researcher NEC Laboratories
13.30 WORKSHOP:
Panel Discussion
Digital Out-of-Home Challenges & Opportunities
WITH:
 
Christian Vaglio Giors
 
 
Lars Peters
 
 
Hosted by:
 
Steven Keith Platt
 
 
CEO
 
 
Director
 
 
 

 
Director & Research Fellow

 
 
Neo Advertising
ECE flatmedia
 
 
 
Platt Retail Institute
In this session, industry leaders will discuss their networks and the outlook for the industry. Two major issues will be addressed: 1. Advertising agency and brand attitudes 2. From both the agency and brand prospective, what are the decision-making factors that influence whether DS is incorporated into a marketing campaign.
14.00 WORKSHOP:
How Marketing Technology Influences the Customer Path to Purchase
Steven Keith Platt and industry experts Director & Research Fellow Platt Retail Institute
Impacting the consumer along the entire path-to-purchase is discussed. The consumer buying process and media consumption models will be detailed. Practical execution examples will be presented.
15.00 WORKSHOP:
Panel Discussion
Digital Signage in Retail
WITH:
 
Bogdan Popescu
Director General Monopoly Media France
Hosted by:
 
Steven Keith Platt
 
Director & Research Fellow
Platt Retail Institute
In this session, representatives from major retailers will discuss their digital signage deployments, including the challenges they faced and how they have maximised the potential of their networks.
16.00 Applications of Antimicrobial PVC in Kiosk and Digital Signage solutions Andreas Lehr Director-Health Division Hexis Health

 
 
Thursday 26th May 2011: Future Scenarios
 

10.30 WORKSHOP:
Panel Discussion
EU Outlook for Digital
Out-of-Home
WITH:
 
Dirk Hülsermann
 
Denis Gaumondie
 
Juan Clotet
 
Hugh Coghill-Smith
 
Leif Liljebrunn
 
Mariusz Orzechowski
 
Moderated by:

Lynn Matson
 
 
 
NEC (Germany)
 
OOH-TV (France)
 
Venco Digital Screens (Spain)
OneLAN Digital Signage (UK)

 
ZetaDisplay (Nordic Region)
 
NEC Display Solutions (Poland)
 
 
 
Pro-Motion Technology Group

In this open panel, industry experts from throughout the EU will address the status of the industry in their respective country, and their opinions as to the direction of the market.
12.30 Technology vs Acceptance - New prospects for Self Service Wolfgang Beinhauer Head of Competence Team Fraunhofer IAO
13.00 Project: Education - Partners wanted [Presentation in GER] Willi Schaupp Managing Director EDV Schaupp
13.30 Emerging Trends in Digital Signage Content Development: A Roundtable Discussion Moderated by:
Stefan Noble
 
CEO, Visual Art (Sweden)
and Steven Keith Platt Director & Research Fellow, Platt Retail Institute
14.30 EAFS
Self-Service Awards 2011
Jens Schindler President European Association for Self Service
         
         

Special Feature

PB engineer

Taking Care Of Business

The Options for Kiosk Service & Maintenance
With the news that mailing solutions giant Pitney Bowes is entering the kiosk and digital signage servicing market, we take a look at three different companies'  after-care offerings.
 
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