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Self-Service in the Postal Sector

Guaranteed Delivery

While self-checkout and self-scanning are largely isolated to retail, the potential of kiosks within the postal sector should not be overlooked. Post offices have a reputation for long queues and wait times.

Managed Services for Swedish Bank

Wincor Nixdorf has been commissioned by Danske Bank to provide Managed Services for the bank’s 200 ATMs in Sweden.

Wincor World: New Sparkasse Contract

At Wincor World 2010, it was announced this morning that Sparkasse Düren has transferred the operation of 150 self-service systems to Wincor Nixdorf's subsidiary, prosystemsIT, for five years.
 

Customer Service in the Modern Bank

Interactive... With Interest
Barclays, the first UK bank to install an ATM back in 1967, are continuing to innovate, with the incorporation of the latest interactive technologies into their new branch in London.

Multichannel Sales Report

Efma-Finalta Report on Multichannel Sales Productivity anticipates fully cashless branches.

Can Kiosks Save Banks?

Report finds automation and process initiatives can save banks $60M to $80M.

Wincor Wins Bank Order

Wincor operates 200 kiosks for German bank OLB.

Receipt Advertising

Welcome to the Fold

HSBC are not the only bank to advertise on the back of cash machine receipts, but they are probably the only one to put origami instructions on the back of them!

Customised Kiosks from Innova

Flexible Finance

Nowhere is customisation more critical than in the world of self-service, where the self-service device represents – and in effect becomes – a company in the interaction with its customers.

Do You Trust Biometrics?

A System of Belief

John Benton and Anne Warner are feeling philosophical...

Faith. Before you reach for your rosary beads, we know that’s a curious start to an article in a business magazine, but the truth is that faith underlies every single business transaction we enter into.

Special Feature

PB engineer

Taking Care Of Business

The Options for Kiosk Service & Maintenance
With the news that mailing solutions giant Pitney Bowes is entering the kiosk and digital signage servicing market, we take a look at three different companies'  after-care offerings.
 
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