Software Firm Acquires Xpress Ordering

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Catering software developer, Fretwell-Downing Hospitality (FDH) has acquired touch-screen self service solutions provider Xpress Ordering.
 
The deal will see FDH move beyond supplying its Saffron-branded catering management and nutritional analysis systems into other integrated technology. This includes Xpress Ordering’s queue-busting kiosk solutions, enabling customers to order and pay for food either via a web screen while sitting in front of their pc or laptop or a touch screen kiosk.
 
FDH’s managing director Nick Prime explains, “The deal made complete sense. Xpress Ordering’s technology is already proven and there is significant synergy between the two companies – our target markets are very similar and the respective products can be readily integrated to help caterers achieve greater operational efficiencies.
 
“We see great potential for Xpress Ordering’s stable of products across the whole of the hospitality industry as it looks for solutions that can save time and cost, while enhancing the customer experience.  We are also looking at new developments, including the potential of making nutritional analysis data available as orders are placed, or adapting the technology for use as an iphone app.”
 
The intention is to bring Xpress Ordering products within the Saffron brand in the future.
 
During 26 years of trading, FDH has built up a broad customer base within the contract catering, university, local authority, ministry of defence and restaurant sectors, providing systems under the Saffron Spice, Zest and Nutrition brands.
 
In 2008, the company became one of the first hospitality IT specialists to achieve the ISO 14001 environmental management standard.