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Assistance

New Customer Service Kiosk

Never Forget a Face

At KIOSK EUROPE EXPO 2010, Face2Face kiosk launched a self-service kiosk and a new service concept that combines interactivity with personal service

Mobile Interactivity at KIOSK EUROPE EXPO

This year, KIOSK EUROPE EXPO 2010, the world's largest self-service event concerned with self-service and interactivity, was even more interactive.

Mobile Interactivity for Banks

Customers expect banks to improve their communication channels to bring them back into the branch.

EC Support Assistive Technologies

An All Inclusive Package

The European Commission (EC), in particular the Directorate General for Information Society and Media (DG INFSO), will launch a call for proposals in 2010 in the area of self-service terminals and assistive technologies (AT) platforms.

DS for Cosmetics Counter

This Year’s Black

The newly renovated Bobbi Brown cosmetics counter at Bloomingdale's relies on interactive digital signage.

Exclusive IBM Interview

Anyplace, Anytime, Anywhere

KIOSK EUROPE spoke to IBM’s Jason Nestor about Big Blue’s current kiosk strategies.

Latest Retail Kiosk Concept

A new retail venture incorporates in-store kiosks as part of their multi-channel strategy.

Welcoming Mobile Service

Independent consumer research reveals customer demand for customer service delivered by mobile.

Intel Kiosks for Convenience Stores

Intel has expanded on their retail concept demonstrated at NRF last January by introducing a self-service convenience checkout terminal.

Digital Signage in the Home

Mother's Little Helper

DS is working its way into the home, on an open service platform.

Feature

Metro mobile interactivity
Successful NFC Retail Roll-out for German Retailer

It’s been nearly two years since the Metro Group introduced its Mobile Shopping Assistant application, and shoppers seem to be taking to the technology.

Read all about this roll-out here.

 

Europe's number one self-service information portal
Europe's number one self-service information portal