Autumn 2012

Outsourcing Service and Support

Is it the right choice for your project?

Introduction
With extensive experience as a technical service and support provider for imaging related equipment, Jim Edgar takes an objective look at the pros and cons of outsourcing service and support.

Making the Choice

Mobile Printing

Introduction

Mobile POS printing has a number of different meanings depending on the application required. To Star, this signifies versatile print control from mobile devices/cloud computing including HTML 5 to both desktop and mobile printers using Apple iOS, Windows or Android devices.

Mobile POS

Instrument of Information

Giving customers control

Introduction
Komma Tec Redaction was selected to provide German bank Hamburger Sparkasse with an interactive solution to allow customers to control the information process themselves. Jessica Schnack discusses the execution of the project and its main strengths.

The Project

Picture Perfect

Images are the new currency

Darren Johnson is Kodak’s Vice President of the Consumer business with responsibility for the Retail Systems Solutions, Paper and Output Systems and Film Capture businesses across Europe, the Middle East and Africa. We discussed the photo kiosk industry and what the future holds for Kodak.

David Mackenzie: What does Kodak offer its retail partners?

Patient Patience

Dumfries Infirmary in Scotland is installing self check-in kiosks for patients. The machines are part of a trial project to ensure that outpatients are in the right place at the right time for treatment.

Access IS

Access IS, a global market leader for 2D barcode scanning technology in the airport sector, has turned its attention to the kiosk market. The company scooped the 2012 Railway Industry Innovation Award for a mobile phone kiosk ticketing solution deisnged in collaboration with Masabi and Atos. Chiltern Railways' mTicketing application allows commuters to securely purchase and display rail tickets on mobile phone handsets, which are then displayed in the app as a barcode or readable ticket and can be checked visually, with handheld scanners, or at station gates.

Airport Check-in

Italy's Bologna Airport has become the first in Europe to introduce new 'full auto check in' kiosks, allowing passengers to reserve their seats on board and check their luggage in a single operation. Siemens has selected the Marconi Airport as the pilot facility for the activation of the new 'Sicheck Full Auto Check In' units. These automatic kiosks can used with all airlines, for passengers to carry out their pre boarding procedures quickly and autonomously.