Further countries in Europe will now be able to make use of self-service supermarket checkouts, as Tesco introduces its popular NCR SelfServ checkouts across Central and Eastern Europe.
Customers will have the choice to scan, bag and pay for goods themselves at stores in eight countries around the world, and they are the first retailer in the Czech Republic, Slovakia and Hungary to make this technology available. The store giant now has more self-checkouts in more stores in Poland than any other supermarket.
Tesco first started using the systems in the UK in 2002, and now have ten million shoppers using them every week in the UK, representing over a third of the retailer’s store transactions.
Rick Chavie, NCR’s vice president of retail marketing at NCR, comments, ‘Shoppers throughout the world are now demanding the speed, convenience, privacy and control offered by self-service solutions.’
The technology aims to help retailers to not only boost customer service levels and overall store experience, but also contain operational costs.