Waitrose UK Upgrades In-Store Scanner Services

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Waitrose Quick Check service is being upgraded in 116 shops throughout the UK. New touchscreen displays are being added, which will also display advertising.
 
X2 Computing, a provider of mobile computing solutions, have been awarded the contract to enhance Waitrose’s system with touchscreens. Quick Check reduces the amount of time that customers spend at the checkout and eliminates the need for unpacking and repacking of goods as purchases are scanned on the way round the shop by registered users provided with handheld scanners. Dedicated Quick Check checkouts facilitate payment.
 
X2 Computing is supplying a 12” full colour touchscreen monitor in a ventilated metal casing that can be quickly fitted to the in-store Quick Check handset racks.  Each screen has a built-in magnetic card reader that will be used by registered users for identification purposes.  This reader has custom designed by X2 with a longer slot that provides a more positive feel and minimises the need for customers to swipe their registered card more than once.
 
According to Steve Twomey - Senior Programmer of Waitrose:  “X2 Computing was awarded this contract as we felt it was the best placed company to provide a bespoke solution to meet our specific requirements and deadlines.  It has provided us with a cost effective upgrade that will help extend the functionality of our Quick Check service.”
 
“The award of this important contract signifies our growing presence in the retail market,” added Francis Davis, Managing Director of X2 Computing.  “Our ability and willingness to develop bespoke touch screen and digital signage-based computing solutions to meet customer requirements provides us with high levels of flexibility that the larger, well established suppliers are unable to match.”