Safety First

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New payment security solution

The general public is loving the increase in iPads in the retail environment, but on the flip side there is the issue of security, as with other mobile customer facing technological devices, such as Chip and Pin terminals. 
 

Click Safe iPad

These high value items are subject not only to theft, but more critically, fraud.  But there is a solution!  Mounting and security systems company Ergonomic Solutions, have created a security lock suitable for payment terminals, mobile devices and POS hardware.
 
Made in partnership with Kensington Computer Products, the SpacePole ClickSafe is a physical defence against an increasingly sophisticated criminal threat. 
 
A recent survey by MasterCard warns that it can take up to only 30 seconds for a card device to be removed and replaced with a similar one fitted with electronic skimmers.  This robust device looks innocent but will certainly reduce the occurrence of such activity, with its locks and steel carbon cables.
 
Psychologically, too, the sight of a physically tethered device can also prevent opportunistic crime whether that be external or staff related. The device allows retail organisations to equipping their sales teams with mobile devices and the ability to secure these at the end of a shift or when not in use.
 
The design allows simple integration - the keyless installation only requires the lock to be clicked into place.  There are two types of solution available -  the dual locks click into the installed anchors on the pole and hardware.
 
A high carbon 7x7 curly steel cable, designed to combat cutting attacks, connects the two lock heads pivot through 180° and allow for 360° rotation around the cable – causing the least disruption to staff and customers during transactions.
 
click safe chip & pin

 The single lock straight cable option secures terminals and hardware to a counter or wall using the anchor point. Having fixed the anchor point to the chosen surface, the carbon steel straight cable is simply looped through the anchor point and clicked onto the hardware anchor installed on the hardware. The lock heads’ die cast metal housing resists attacks and protects the advanced locking mechanism.
 
 
 

Wednesday, September 28, 2011

Usability Workshop @ KEX 2012

Handspiel
What can self-service terminals learn from the success of the iPad? The Usability Expert Workshop will explore ways of developing self-service solutions capable of inspiring the same fanatical reaction as Apple’s iconic product. On the 7th of March this year, hundreds of people were out on the streets, waiting to be amongst the first to get their hands on the latest iPad iteration. They had camped out all night with their thermoses in the freezing cold. Why are so many people willing to do this in front of every Apple store, but not for a new check-in terminal at the airport, train station, or shopping mall? What’s behind the buzz, and how can we encourage a similar reaction to self-service solutions? Through expert contributions and together with you, we will seek to answer these questions and explore future ways to get there. KIOSK EUROPE and Handspiel will present the Usability Expert Workshop as part of KIOSK EUROPE EXPO 2012, which runs from 12-13 June. The Usability Workshop will take place on Wednesday, 13th June from 10:30-13:30. Numbers are limited, so secure your place now by booking online at www.kioskeurope-expo.com

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Europe's number one self-service information portal