Jersey Post Adopts Self-Service

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Jersey Post kiosks
Jersey Post has installed three self-service post and pay kiosks at three of their sites, in partnership with Fujitsu and supported by YesPay’s payment processing service.
 
In the past, the Channel Isle of Jersey’s national postal operator was using bank-owned terminals to accept credit and debit card payments once customers had weighed their packages and parcels. With the introduction of the Fujitsu Postal kiosks and self service application, integrated with YesPay’s payment processing service, customers are now able to weigh, stamp and pay for packages to be posted quickly and efficiently, all at one small space-saving kiosk.
 
In addition to the postal capabilities, the Fujitsu postal application has additional functions including bill payment, which reduces the time staff need to spend processing electricity and water bills. This has lead to a fourth kiosk being introduced at the Jersey Electricity Company’s Power House store in the island’s capital, St Helier.
 
Following the success of the four current kiosks, Jersey Post has decided to introduce an additional two kiosks to Broad Street.
 
Jersey Post Office’s Network Business Manager, Neil Harrison comments, “Our main philosophy is to increase access for our customers. The postal kiosks have given us an ideal opportunity to do this. They are quick and efficient and the transactions are completed in a matter of seconds. YesPay’s payment processing service is fully integrated with the Fujitsu kiosk, boosting the kiosk’s overall efficiency.”
 
Fujitsu’s Business Development Manager for Kiosks, Keith Gornall comments, “This is another example of how working with trusted partners can create unique and professional services to our clients. We are pleased to be working with YesPay once more delivering such an exciting project for Jersey Post.”
 

Monday, November 30, 2009

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