Jessops Adopt Photokiosk

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Founded in 1935, Jessops is the UK’s leading specialist retailer of photographic equipment and accessories, and provides high quality developing and printing services through its network of over 290 stores across the UK, via the internet and mail order.
 
Having experienced spectacular growth in digital sales, and with a keen focus on customer service, the retailer took the decision to develop a fast, instant print solution for its retail stores. Jessops chose electronic and IT solutions provider Integrex to design, develop and manufacture a bespoke digital print system.
 
The result is a high-speed kiosk that delivers 6” x 4” photographic-quality, fade resistant and splashproof prints from a digital image at the exceptional rate of one print every 3.25 seconds, with the capability to produce 2000 prints before reloading media. The kiosk itself, the Jessops Photoexpress, is completely self-service, having been designed with straightforward instructions for customers via a full colour touch-screen and with easy payment facilities, including acceptance of credit card Chip & PIN payments. All popular forms of memory card and disk are accepted and the kiosk is also Bluetooth compatible. Furthermore, to allow for centralised support and product enhancements, all the kiosks in the different stores are linked via fast broadband connections.
 
Looks good on paper
 
“Customer service is our priority and the kiosk solution designed and developed by Integrex meets our criteria for a fast and easy to use digital printing service. The solution has proved to be so successful that over sixty of our retail stores nationwide are now fully equipped with these kiosks,” said Colin Martin, Jessops’s Developing and Printing Director.
 
For the printing of receipts, Integrex chose to install the TSP643 thermal receipt printer from leading international POS printer manufacturer, Star Micronics. Selected for its long-term reliability, high speed performance (100mm per second, allowing a 20 line receipt to be printed in just 4.1 seconds), two-colour output, easy ‘Drop-In & Print’ paper loading design, and 58mm paper width option, the TSP643 from Star precisely meets the requirements for an efficient and cost-effective receipt printing facility.
 
An important feature of the printer is its unique ‘second copy raster’ allowing each receipt to be automatically duplicated onto a secondary paper roll or captured electronically for subsequent auditing, without the need for expensive software changes.