Home ›

Access Denied / User Login

Printer-friendly versionPrinter-friendly version
Calling All Stations
Rich Germain spoke to Jonathan Dryland, Head of Retail Operations, Vodafone UK, about their latest self-service plans
By: 
Rich Germain

Self-service for Mobile Telecomms

Jonathan Dryland

Jonathan Dryland, Head of Retail Operations at Vodafone UK.

In the middle of 2008, Vodafone UK announced their plan to roll out a further 50 stores over the coming financial year, taking the total to 400, as part of their continued commitment to improve customer service and drive revenue. These new stores are being built with Vodafone’s new award-winning store design, which incorporates a self-service area at its entrance.
 

The full text is available to registered readers only. Login using the fields below or register

Once you have registered, click the link in our registration email to access this content.
Enter your KIOSK EUROPE username.
Enter the password that accompanies your username.
Wednesday, March 18, 2009
Bookmark/Search this post with:
  • Delicious
  • Digg
  • StumbleUpon
  • Reddit
  • Facebook
  • Google
  • Yahoo

Special Feature

PB engineer

Taking Care Of Business

The Options for Kiosk Service & Maintenance
With the news that mailing solutions giant Pitney Bowes is entering the kiosk and digital signage servicing market, we take a look at three different companies'  after-care offerings.
 
 Read more

Europe's number one self-service information portal
Europe's number one self-service information portal